Privacy Policy

LingYu (“we,” “our,” “us”) is committed to protecting the privacy and confidentiality of our clients, website visitors, and business partners.
This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with applicable privacy laws and professional standards.

Information We Collect :
We may collect personal information from clients and website visitors, including but not limited to:
Name, contact information (email, phone number, address)
Demographic details
Health or psychological information relevant to our services
Payment information
Communication records (emails, messages, or phone call notes)

How We Use Your Information
We use personal information for the following purposes:
To provide psychological services and counseling
To communicate with clients regarding appointments, services, and billing
To maintain accurate records for administrative and legal compliance
To improve our services and website functionality
To comply with legal obligations

Information Sharing and Disclosure
We do not sell, rent, or trade personal information.
We may share information only in the following circumstances:
With client consent
With authorized professionals within our team for service coordination
As required by law (e.g., court orders, mandatory reporting obligations)
If there is a risk of harm to the client or others

Data Security
We take reasonable steps to safeguard personal information against unauthorized access, loss, misuse, or alteration. Our security measures include:
Secure electronic record-keeping systems
Restricted access to confidential data
Compliance with professional ethical standards and privacy laws

Client Rights
Clients have the right to:
Access their personal records (subject to legal and ethical limitations)
Request corrections to their information
Withdraw consent for data processing (except where required by law)
File a complaint if they believe their privacy rights have been violated